Privacy Policy


Effective Date: 01/21/2026

This Privacy Policy describes how LAIT911 collects, uses, stores, and discloses personal information in connection with the LAIT911 mobile applications available through the Apple App Store and Google Play Store, as well as the web-based application accessible at https://app.lait911.org (collectively, the “App”).

The App is operated by Southern California Wildfire Response (“SCWR,” “LAIT911,” “we,” “us,” or “our”).

By accessing or using the App, you acknowledge and agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

  • The LAIT911 iOS application
  • The LAIT911 Android application
  • The LAIT911 web application at app.lait911.org

This Policy does not apply to third-party websites, services, or platforms linked from the App.

2. Information We Collect

We collect information in the following categories:

a. Information You Provide

You may provide personal information when you:

  • Create or manage an account
  • Subscribe to paid services
  • Contact us
  • Submit reports, comments, images, or other content

This information may include:

  • Name
  • Email address
  • Phone number
  • Home ZIP code
  • Username
  • Communications with us

b. Location Information

The App collects real-time and background location data.

  • Location access is required for core App functionality
  • Location data is used for situational awareness, alerting, and service operation
  • Location data is not visible to other users or the public
  • Historical location data is not retained beyond operational necessity

If you disable location permissions, portions of the App may not function correctly.

c. Automatically Collected Information

When you use the App, we may automatically collect:

  • IP address
  • Device identifiers
  • Device type and operating system
  • App usage data
  • Crash logs and error diagnostics
  • Timestamps and interaction data

This information may be combined with other data to support security, analytics, and service reliability.

d. User-Generated Content

User-generated content (“User Content”) includes reports, comments, images, or other materials submitted through the App.

  • Usernames are publicly visible when content is published
  • Metadata (such as IP address, precise location, or device identifiers) is not publicly displayed
  • Once published, User Content may be accessed, copied, archived, or redistributed by third parties beyond our control

User Content is not deleted, including after account termination, unless required by law.

3. How We Use Information

We collect and use information for purposes including:

  • Operating and maintaining the App
  • Providing situational awareness features
  • Enabling alerts and notifications
  • Managing subscriptions and accounts
  • Communicating with users
  • Monitoring usage, performance, and security
  • Preventing fraud, abuse, and misuse
  • Complying with legal obligations
  • Supporting public safety and operational integrity

We do not use personal information for 3rd party advertising.

We collect and process personal information only where reasonably necessary to:

  • Provide the App and its features
  • Maintain security and integrity
  • Meet legal and regulatory obligations
  • Address public safety concerns

5. Disclosure of Information

We may disclose personal information to:

a. Service Providers

Third-party vendors that assist us in operating the App, including:

  • Hosting and infrastructure providers
  • Analytics and monitoring services
  • Payment processors

b. Payment Processing

Payments are processed by third parties, including:

  • Apple App Store
  • Google Play Store
  • Stripe

LAIT911 does not store full credit card numbers or payment credentials.

We may disclose personal information, including account data and associated metadata, to:

  • Law enforcement
  • Courts or regulatory authorities
  • Emergency or public safety authorities

Such disclosures may occur:

  • When required by law
  • In response to legal process
  • When we determine disclosure is reasonably necessary to protect public safety, prevent harm, or address illegal activity

Disclosures may occur without notice to the user.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Operate the App
  • Fulfill the purposes described in this Policy
  • Comply with legal, regulatory, or public safety obligations

User Content is retained indefinitely unless removal is legally required.

7. Security

We use commercially reasonable safeguards to protect personal information against unauthorized access, disclosure, or misuse.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials.

8. Children’s Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information (subject to legal and operational limits)

Requests may be submitted:

  • Via email
  • Through in-app tools where available

We may require verification before fulfilling requests.

10. California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used.

We do not sell personal information as defined under the CCPA.

We will not discriminate against you for exercising your privacy rights.

11. Do Not Track and Global Privacy Signals

The App does not respond to browser-based “Do Not Track” or Global Privacy Control signals.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in operations, technology, or legal requirements.

Updates will be posted within the App or on the App’s website. Continued use of the App after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

For questions or privacy-related requests, contact:

Southern California Wildfire Response

📧 HQ@SoCalWildfire.org

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