To reset your LAIT911.com password, you will need two things:
Your LAIT911.com Username
The Email address you used to register with LAIT911
These two are most likely not the same thing. If you signed up for your account after 09/12/22, your username will not be the same as your email address.
To reset your account password, visit https://app.lait911.com/reset and fill in the required information. You should receive an email with a link to reset your password within a few minutes of submitting the form. This link will allow you to log in to your account temporarily to set a new password.
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If you do not receive the email, or If you do not remember the username or email you used to access LAIT911 services, please reach out to support by emailing [email protected] with the following information.
List of possible usernames used
List of other possible emails used
Phone #
Home Zip Code
*if you have had a paid account at any time...*
the last four of your credit card on file
the billing zip code of the card
The more information you provide, the easier it is for us to find your account and get you logged back in.